Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkulgr.shop.

order problems at Cirkul
This order problems section covers orders and visits through cirkulgr.shop for Cirkul. When an item is delivered damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

condition of returns at Cirkul
This condition of returns section covers orders and visits through cirkulgr.shop for Cirkul. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

eligibility at Cirkul
Customers using cirkulgr.shop can rely on the following Cirkul guidance about eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Cirkul to refund timing
Customers using cirkulgr.shop can rely on the following Cirkul guidance about refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

How Cirkul handles exceptions
Cirkul publishes this exceptions guidance for customers using cirkulgr.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Cirkul on starting a request
Customers using cirkulgr.shop can rely on the following Cirkul guidance about starting a request. A return or exchange begins when you, contact us at Support@Cirkulgr.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Cirkul: support
Cirkul publishes this support guidance for customers using cirkulgr.shop. For return or exchange assistance, contact Support@Cirkulgr.shop or 9293318272.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulgr.shop
Phone: 9293318272
Physical address: 37 Court St, Vanceburg, Kentucky, 41179, United States